Turn your website inside out!
I have the privilege of sitting next to some smart gents this Saturday as part of the Arriving and staying on the web panel session at the Create Conference 08, and one of the ideas I’d like to throw out there is the idea of turning your website inside out.
What I mean is this: say you were after a copy of the Rolling Stones’ Flowers album (hey, it’s got Ruby Tuesday on it, what a great song). Where would you go to get it? These days you might shop at iTunes, or Amazon, or countless other online avenues. Or you might scour some second-hand music stores. No doubt you would go to where music is available for sale.
Now say you had a copy of that album to sell. Would you keep it on the shelf and hope someone will knock on the door and ask to buy it? Unless your house is a famous music museum, you’re probably going to take out an ad somewhere where you know people will read ads for music to buy. Or maybe you’ll take it to the second-hand music store to sell. The point is: you would go to where people are who would want to buy it, to tell them about it.
Obvious? In my line of work, I often find that people build websites assuming that others will knock on their door to buy that album, then (understandably) get discouraged when it doesn’t sell.
Go to where people are
We should be taking the content of our websites to where people are already congregating, not just ads to try to get people to leave what they’re doing and visit our websites. There are so many websites around these days that thrive on communities sharing their content with each other. Whether it’s for fun, like photos and videos on facebook, MySpace and flickr, or to make a coin, like on Etsy or Threadless.
There are loads of opportunities for creative thinking to take our websites’ content ‘out of the house’ and into the street to where people can see it, engage with it, share it, have a conversation about it — be it to promote events, news, topical articles, relevant services and products — whatever you and your business have a passion for.